The PDF's feature are not the same on mobile devices, so be sure to understand what to expect when viewing a SIGNiX digitally signed document on a mobile device. 

A current lack of support for these features on most mobile devices, may cause the visibility of signatures and function to differ. Some native apps may not display the signatures correctly, so it’s important to know how to view these signatures.  

Don’t worry! The signatures ARE there, but the native viewer may not know what to do with them.

Knowledge-Based Authentication, or KBA, is an essential component of a multi-layer security strategy within eSign that ensures that we can protect and serve you, our clients. The KBA process is also known as "challenging questions". 

For Example you may be asked to verify the following items:

Previous addresses, loans, vehicles owned, family members names, previous employers, etc. 

Yellow exclamation point: This icon tells you something may have changed after the last signature was applied. You will see an in-document change tracker, showing you each of the signatures applied, and changes made after the last signature.

Green checkmark: This tells you that there have been no changes in the document since the last signature was applied and that all changes have been approved.

Magnifying glass: This icon tells you something was recently changed in the document you are viewing. You will need to ‘validate’ the signatures for Reader to let you know what changed. 

Red X: If you see the Red X, you should not trust this document. It means that substantive changes have been made to the document and the integrity of the original PDF is compromised.